Northwick gains OEM Recognition
In August 2009, Northwick became the recognised authorised service agent for a number of leading fitness brands, allowing us to provide you with technical support to Original Equipment Manufacturer (OEM) standards for a wide range of machines including treadmills, ellipticals, multigyms and excerise bikes.
The brands will be familiar if you have previously purchased a fitness product and it means that Northwick are now able to offer you technical support for your product throughout it's entire lifetime!
For example, if your machine is new and under warranty you simply call the manufacturer and they will take care of the rest and contact us on your behalf. Similarly, if you have an extended warranty, just call your insurer and they will make the arrangements with us. If your machine is no longer covered by a warranty, then you should call us directly on 01386 555630 and speak to one of our Engineers. We will help you determine the best course of action and book a visit for a Service Engineer if required. You can read more about how this works and the various options and prices by clicking here.
The following list provides a selection of some of the familiar brand names for whom we are approved. The list is not exhaustive, so don't worry if you can't see your machine brand in the list below - just call us on 01386 555630 to find out if we can help you!
The "Approved" status is a recognition of our experise and technical ability and recognises the success of our business. Northwick remains a thoroughbred and independent Engineering business with your best interests at heart. Our Engineers are experts in machine technology and have a solid foundation of knowledge built from many years experience in industry and manufacturing - a connection which still remains strong today despite the recession!